Help/FAQ with Ozzfan Membership

I hope that there is a Webmaster working between ozzy.com and Fanfire because the "coupon code" that they sent me to finish my Membership Registration doesn't work at all.
The Fanfire email says "no-reply" also and there is no Webmaster link at ozzy.com, just FAQ that doesn't address the problem.
Thanks, hope you can help.

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