lol, I was also confused. I was at Ozzy.com, I clicked on the "shop" icon in the upper right hand corner of the page, then i clicked on Official Merchandise store, saw a hoodie that would normally cost twice as much if I'd bought it at the concert and was thrilled,and ordered one. Then I thought "why not get our t-shirts with tour dates BEFORE the concert?" And while I'm at it, I'll get the limited edition print. When you click on Official Merchandise store, it sends you to LiveNation's website, which is also FanFire (so who are they anyway?) I sent them an email complaining about no order status(if you can't get an order status then why have this feature on your website?), then i received an email from them stating the order will be shipped Jan.5th which also had a tracking number from Fedex. I checked that number and Fedex has shipping info but no product to be scanned. THEN I receive a response to my complaint email stating it was shipped standard shipping Jan5.th and that NO tracking info is available for this shipping method, (then WHY give me a tracking number?!?!) They said to give it 10 business days to receive product. So in ten days I will either have my Ozzy stuff or I will be getting ready to contact the Federal Trade Commission and the Better Business Bureau and my credit card company. I'm hoping that it's just that LiveNation sucks at doing business and I'll have my stuff. Even newbies on Ebay do better than they have. I may be over-reacting but I originally posted this hoping I'd hear some positive comments from someone who'd ordered from LiveNation.
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